United Getting Their Act Together With 2010 Elite Cards?

Posted November 11, 2009 by G.Ro
Categories: Continental, Star Alliance, United

Well, well, well. According to this post on FlyerTalk, one member has spotted the following message on the “My Itineraries” page of United.com, (written, of course, in United’s clumsy, stilted corporate-speak – can’t these people take writing classes? But, that’s neither here nor there):

2010 elite credentials – watch your mail
Elite card expiring January 31, 2010? Qualify for the same level or higher by November 30, and your 2010 elite kit will arrive in December. Remaining 2010 elite kits will mail through January. Current card expiring January 31, 2011? If you’ve earned the same status level for 2010, continue to use this card.

Indeed, United’s downright inconsistency and astonishing incompetence in mailing elite cards following qualification has been a prominent gripe among United’s frequent flyers. In the many threads on Flyertalk, posters detail receiving their elite cards months after qualification or, in many cases, not at all. According to the report, though, United is apparently attempting to make a change, and trying to atone for – or at least mitigate – their deplorable track record. I hate to be so pessimistic, but we’ll see if they actually follow their proclamation. I base my pessimism on United’s terrible record with mailing my particular elite cards in the last year and a half. I have not received any cards this year, despite re-qualifying for 1K in June, and before I lost it, I had not received a 1K card for 2009, and had to call United to request it in February. I’m still using my Premier Executive card I received in 2008. And, yes, the cards are helpful for using the Easy Check-In machines to locate your reservation, and absolutely necessary for our friends at Lufthansa who absolutely require a card to verify your status when entering a lounge, despite your status being printed on the boarding pass. I forecast a bit of improvement with supplying elites with their rightful credentials, but sadly, still many frequent flyers without their 2010 elite cards.

I’m just not sure why United fails so miserably to mail elite status cards in a timely fashion. Other airlines act with admirable alacrity in mailing cards. My friend, a Continental Airlines elite flyer, received his updated Continental Gold card with the new Star Alliance designation days after Continental made the switch out of Skyteam. I’m not expecting to receive my new 1K card in December.

 

Nice Informational Letter From American Express!

Posted November 10, 2009 by G.Ro
Categories: Hilton

I always dread thin, official-looking letters from credit card companies. Whenever I find one in the mail, my mind always launches into a series of classic psychological defense mechanisms and justifications, thinking they’re out to get me and are sending me some scolding letter informing me of how they’re slashing my credit line because they know just how many student loans I have, or that my identity has been stolen.

Instead, American Express, I must say, pleasantly surprised me:

We are writing to let you know that a system error recently impacted your everyday spend bonus on the September statement of your Hilton HHonors Surpass Card account. The correct number of everyday spend HIlton HHonors bonus points has since been awarded to your account and will be transferred to your Hilton HHonors frequent guest account. We apologize if this has inconvenienced you in any way

 

Stilted, terrible corporate writing notwithstanding, I think it’s quite a nice gesture – honest, forthright, and straightforward, letting me know exactly what happened, and that they have corrected the matter, especially because I never would have even known of the error. I’m not the kind of person who feverishly checks points balances every day like a man with OCD and on PCP. I definitely don’t review my Hilton statements in any detail, and in fact, only ever check my points balance when I’m thinking of making an hotel award booking.

Kudos to Amex. I’m very pleased. Hopefully, those extra points will get me 1/58th closer to a fifth award night for my upcoming Tokyo trip this January.

Oh, Boy – More Germ-Related Panic – This Time, in Hotel Rooms

Posted November 8, 2009 by G.Ro
Categories: Other Blogs, Philosophy

N.B.: As some astute folks pointed out in the comments, I mistakenly referenced methicillin-resistant bacteria as an incurable infection – buttttt, meant vancomycin-resistant bacteria. Thanks so much to all the folks that caught it! -G.R.

This post from our best friend forever, His Eminence Gary Leff, keeper of the holy scriptures of View From the Wing, is a few days old, but really deserves a closer inspection. In summary, he points to another blog, Through the Lens, written by a flight attendant, and a particular post detailing her routine when entering a hotel room, and, like most items on Leff’s tabernacle of financial wisdom and weaving the louche into your everyday life with an understated yet simultaneously supercilious air, he offers his commendation.

Essentially, this flight attendant, named Megan, details how whenever she enters a hotel room, she, among the litany of preventative meaures:

-Never places any bag or suitcase on the floor of the room;

-Only walks around her room in socks or flip-flops;

-Inspects the beds for bedbugs;

-If said bed is free of bedbugs, never touches the comforter;

-Disinfects the remote control; and

-Never uses the coffee maker or glassware.

Wow, what is Megan doing? Entering a goddamn biohazard level four laboratory at the fucking CDC? These, dear friends, perhaps, with the exception of checking for bedbugs (which, as I know from my junior year of college entomology class, are difficult to see with the naked eye, being, oh, a few millimeters in diameter) , are utterly ludicrous, alarmist, and downright delusional tips. I honestly shake my head at anyone who can sincerely advise people to inspect their hotel rooms in such a manner, and shudder to think that Megan would actually follow these tips herself, and actually believes them. It’s paranoia that rivals Howard Hughes, without the cachet of being an eccentric billionaire with an airplane called the Spruce Goose.

First, my question for Megan is, do you go outside? Into communal areas? Your own house? These areas are absolutely rife with bacteria, virii, and critters? What makes hotel rooms any more dangerous than a shuttle bus at the airport, the interior of an airplane, or your crew briefing room at your airline? Most healthy individuals, and, I assume because Megan is flying in an airplane for a region, she’s relatively healthy, are in possession of a a beautifully tuned immune system that is specifically designed to ward off billions of potential invaders without excessive preparation. Unless one is immuncompoimised, we, as humans, are designed to fight invaders at all times, in all environments.  Megan, do you have any idea how much bacteria is simply on a piece of food, a desk, a doorknob, or in the air?

I’d be much more inclined to listen to Megan’s sensationalism if she could actually convince me that a hotel room was a markedly more virulent environment than most others. Yes, I fully concede that stories of unwashed glassware and bedbugs (again – my entomology professor said that no human should have to see what it looks like behind the boards affixed to the walls at the head of the beds after a bedbug infestation).

Many of these tips don’t offer any protection, whatsoever (uh, can bacterium or a virus not fit through fibers of your protective sock?) Can a bedbug not crawl up the leg of the luggage rack on which you so vehemently counsel people to place their luggage? And, some tips, ironically, only will serve to perpetrate the resistance and prevalence of bacteria in the future. Wiping down a remote with an antibacterial wipe has to be, without a doubt, one of the stupidest things I can imagine. A – most hotel remotes have been sitting for a while, in dry air, since someone last touched them. Most viruses do not survive long in the air (which, is why fluid contact is so often required for viral transmission). B – The paranoid overuse of bacterial wipes only helps us create drug resistant bacteria for the future, all in the name of wiping out some common, most likely harmless, bacterial colonies on the remote, anyway. Remember – when one uses antibacterial soap, wipes, or gel, there ain’t no way you’re obliterating all of the bacteria on that surface. The ones that survive, essentially, have survived the attack by the antibacterial agent, which, leads to evolution of drug resistance. It’s a very real threat.  Methicillin-resistant bacteria are more prevalent than ever before in hospitals, and – well, we currently have no drug that treats a methcillin-resistant infection (See note at top of post for correction!). Sure, if you work in a hospital – as a trained professional of some sort – use all the antibacterial methods your hospital protocols require. But,  I can only imagine the future because people have placed their trust in Lysol commercials, who over-dramatize bacterial colonies  and make people think that our houses are rife with infection and should be feared. Great, years of drug resistant bacteria, all in the name of selling products, and in the name of a completely unfounded fear and rationale bereft of critical thinking that your remote contains botulism.

It’s simply quite difficult for me to justify how a hotel room is necessarily more dangerous than the inside of an airplane, or any area where people gather. These tips are absolutely insane.

Moreover, in terms of Gary Leff, I just can’t wrap my head around this guy. How can someone so consistently rationale, principled, calculating, and obsessed with safety (to the point of being a droning bore sometimes), advocate this garbage? This guy never ceases to befuddle.  I just don’t understand.

Meanwhile, I’m going to go wipe down my remote, and fashion myself a protective body suit made of socks. Megan says it will protect me.

Link to World’s Sexiest Credit Card Offer Ever Now Live

Posted November 5, 2009 by G.Ro
Categories: British Airways, Offers/Promos

This, folks, is the playmate-of-the-year credit card offer for miles n’ points junkies. It’s been the buzz of the travel community for the last few days, and, yup, it’s finally here.

Oh, yeah.

It’s the new British Airways Signature Visa card from our friends at Chase. And, dear friends, with a minimum of effort, toil, and tribulations, one can really, really cash in by signing up for this card. For starters, one will receive 50,000 British Airways (BA) miles just for signing up. Then, spend 2,000 bucks within the first three months of having the card, and receive another 50,000 BA Miles. Moreover, every dollar one spends nets 1.25 BA miles. Essentially, it’s one of the most lucrative credit card bonuses ever revealed.

With 100,000 BA miles to start, you’re only 50K from your very own British Airways First Class award, which, folks, remember – are close to impossible to get from the United States with most Oneworld airlines’ miles. This card may just be the opportunity.

Click here to sign up, and find more information. Tally ho!

Trip Report Continues Tomorrow

Posted November 4, 2009 by G.Ro
Categories: General Blog Blather, Trip Reports

No Part 7 tonight because I am spending the evening in a homeless shelter (no, really). I’ll be back at it tomorrow. Gracias.

Iraq and Eastern Europe Extravaganza Part 6: A Bit More Skopje

Posted November 3, 2009 by G.Ro
Categories: Trip Reports

Part 1/2: Prologue

Part 1: New York LaGuardia (LGA) to Washington National on US Airways

Part 2: Washington Dulles (IAD) to Frankfurt (FRA) on United

Part 3: FRA – Vienna (VIE) – Skopje (SKP) on Austrian

Part 4: Arrival in Skopje, and Day 1 in Skopje

Part 5: Day 2 in Skopje

Part 6: A bit more Skopje

Part 7: Daytrip to Pristina, Kosovo

Part 8: SKP – Zagreb (ZAG) – VIE on Croatian Airlines

Part 9: VIE – Erbil, Iraq (EBL) on Austrian

Part 10: Erbil, Iraq

Part 11: EBL – VIE on Austrian

Part 12: Hilton Vienna Stadtpark

Part 13: VIE – Zurich (ZRH) – JFK on Swiss

*     *     *     *     *     *     *     *     *

Part 6:

A bit of a note: When I first began this section, I had originally planned to include both the account of the crazy evening in Skopje and my daytrip to Kosovo in the same section. When I began writing, however, I realized that the evening was rapidly becoming extremely lengthy, and didn’t want to cram the two sections together, at the risk of overwhelming readers. I have, thus, decided to bifurcate the two sections.

Ah, when we last left our hero, yours truly, (just a few days since I wrote the last section, it must be!), I had finished my oven-temperatured trek of touring Skopje in the late afternoon. I had milled back to my hotel, and was planning my quiet, subdued, rest home caliber evening.

Oh – let me interject, at this point, and write the obligatory apologies for slacking on this trip report. It has been a hellish last few weeks, and if it makes anyone feel any better, I’ve neglected most of my life – returning phone calls, e-mails, paying bills, food shopping, and cleaning my room (looks like an ol’ Category 5 just passed through). Perhaps it is simply me adjusting to heightened intensity of the school schedule this year, but, for some reason, when academics ramp up, the rest of my life shuts down. If anyone has any tips for how not to completely abandon the rest of your life when other aspects become intense, besides hiring someone to take care of everything else for you, I’d be very interested to hear.

With that, I had returned to my hotel, thankful for the air conditioning and a chance to lie down. You see, in my older age, and my current course of study, I have become much more boring. In truth, I was looking forward to a quiet evening – relaxing for a bit, a run, dinner, and a few beers on that leafy, hip boulevard I had found, while doing a bit of reading and people watching. Not exactly a night that would impress Linsday Lohan, or make its way to the tabloids, I know, but it was vacation, and one of my main goals was to relax. As I think about it now, it represents a major departure from my younger self when traveling, when I visited Europe during my college years. During those trips, my friends and I were only eager to find the cheapest bottle of vodka available at a corner market, down it with terrible rap music playing in the background, and then head out, trolling for women. Well, now that I think about it, maybe it’s not that I’ve become less exciting, or more boring, but a bit more mature. Moreover, I also planned to awaken early the next morning for an early trip to Kosovo.

It’s only fitting, of course, that my night veered so unexpectedly, incongruously out of control from the original plan, in one of those wonderful it-could-only-happening-while-traveling kind of progression of events. I realllllllly deviated from my original plan.

At first, I stuck to my wonderful script. I decided to lie down a bit, and flip on the TV in my hotel room. I love watching TV abroad, for both being absolutely bewildered and enthralled by local programming, and for also trying to catch a bit of English. Usually, for English, I have to succumb to watching CNN International for their boiled-down and nutrients-removed news, repeated over, and over, and over again each segment, but that evening, I thought myself truly lucky to find an episode of The O.C., in English, with Macedonian subtitles. Jackpot. Now, I know I am divesting myself of a lot of dignity and credibility, here, but I really enjoy The O.C. Yes, the show fell apart in seasons three and four, but the first two seasons were really excellently written and adroitly constructed, with compelling storylines and strong characters. That, and I must admit, Thursday nights during junior year of college consisted of getting drunk off 40-ounces with my roommates and leering at Mischa Barton – see what I mean about becoming more mature? The episode showing was actually from season three, an episode I actually remember watching in my apartment’s living room with my forty of Bud Lite while sitting in the Lay-Z-Boy recliners my roommates found on the street. It hearkened back to the days of undergrad when it was mostly acceptable to live in such conditions. Sigh.

After a bit of TV, I went on another run along the river in the setting sun, showered, and then returned to the same restaurant as the previous night, and ordered the same items. In my defense, I had enjoyed the food so much from the previous evening, I decided to return again. Sometimes, I’ll get like that when I something I really enjoy eating, and will eat it again, and again, for days at a time. It’s, perhaps, a foible of mine. I owe the drainage of my already meager bank account to my ten dollar a day  sandwich habit I had last summer at a market near campus, whose sandwiches I could absolutely not stop eating.

After dinner, I ventured over to the hip boulevard, now, approaching 9pm, starting to fill with well-dressed young Macedonians, having drinks under umbrellas. The weather was still wonderful, and the night was charging up for the clientele, with techno music beginning to blare from speakers. I walked past a few places before I found a cafe that had enough light and open space to sit down to read, and ordered a Skopsko beer (a nice brew pronounced with an enjoyable slur of Shhhkopsshhhko). I was the only one sitting alone at this particular cafe – everyone else had a friend or significant other with them, and after a few minutes, and especially after the young waitress approached me and asked me if no one else was joining me, if she could remove the extra chairs from my table, I was starting to feel conspicuously alone, and a bit self-conscious. Maybe I should’ve had her keep the chairs in place, and order some other beers just to place across the table, so at least it had the appearance that someone was actually with me, or, that someone was with me at one point. Hey – having date that rudely ran out on you when she espied an ex-Macedonian boyfriend across the street at one of the louder sidewalk cafes was better than having no date at all, I thought.

Nonetheless, I sat, and read, and ordered another beer. I was enjoying the time, and found myself looking up from my book to sneak glances at other tables and peoplewatch. The diminutive, dark-haired waitress (server?) was friendly and attentive, and the night remained a perfect warmth with just an ever-present hint of breeze.

Soon, the diminutive server (waitress?) returned, and asked me again if anyone else was joining me. No, I fully conceded. “Well, in that case, there are two people over there who are wondering if you would like to join them, and practice their English. Just if you wanted to.” She seemed a bit cautious, and even a bit embarrassed by her suggestion (perhaps she was embarrassed for me). “Of course! Definitely!” I responded. Why the hell not? Something I have mulled over in the past is this idea of the art of traveling alone, and meeting people. I’ve met some great folks while traveling with other people – some of whom became friends for years to come, from the group of social workers on a train from Budapest to Bucharest whose friend owned a Romanian restaurant, to the group of Japanese folks who took my roommate and I karaoking, and with whom we had to communicate via a cell phone translator. Meeting people immediately enhances the travel experience, creates more profound, and personal memories, and places a more involved context on your trip. But – in my instances of traveling alone, I had never really succeeded in meeting people beyond brief conversations (this would later change, too, on my trip to Iraq). Yes, language barrier plays a crucial role – and, in my most recent trip alone, to Uzbekistan, simply, not many people at all spoke English, and my Russian consists of two phrases: “Is that a country house? and “We’re in a minefield!” There is certainly a craft to traveling alone, but a craft that each person hones and places into practice. Some people I know simply sit in bars, and wait for people to come to them, and some people actively try to seek out conversation with others. For now, my passivity had been rewarded with serendipity. My night had instantaneously changed, and, yeah, perhaps it was a bit rash just to join two people at a random table, but I was looking for a bit of excitement, and honestly, everyone I had met, thus far, in Macedonia, and been exceedingly nice.

I got up and joined the table of a clean-cut guy and girl who looked at about my age. I was met by the jovial and chain-smoking Vlatko and Ilyana, who I soon learned were students from Skopje. Ilyana was studying abroad in Germany. Vlatko was a political science student in Skopje who ultimately wanted to obtain his political science PhD at some institute in Moscow, and who had a raging sex addiction. In just the first minutes alone, he had mentioned his club experiences – his times in several European countries, sleeping with multiple people each trip, and also regaled us with several tales of stories where he had been propositioned by men (for good measure, I guess). His connection to the server/waitress (I’m trying to be PC here) was that he used to sleep with her, as well. Apparently, there were few people in the greater Skopje area that Vlatko had not bedded – apparently, I had met the Macedonian Lothario.

Once the conversation finally veered from Vlatko’s Girl’s Gone Wild type exploits, we ordered another round of beers and a dish of the famous Macedonian roasted peanuts. “What are you doing after this?” the ebullient Vlatko inquired.

“Uh, truthfully, I am not doing anything,” I responded a bit sheepishly.

“Then you will come with us, to discotheque!” Vlatko effervesced, taking a drag of his ubiquitous cigarette.

“Discotheque?” I responded. “Of course!” interjected the brash Ilyana. “It is so close to here. You must come!”

“Okay, sounds good, I responded. And, it did, the irony of the situation not quite lost on me, as I had found that quintessential European situation my friends and I had hungered for since we first arrived in Europe with our overactive endocrine systems – being invited by a group of locals to a discotheque, partying until they kicked us out at 9am, with the swagger of knowing there was nothing our parents could do about it. Now, as a somewhat more subdued individual, looking for more relaxation and self-reflection on this particular trip, I would soon immerse myself in a land of sweaty, grinding, poorly-dancing, drunk Europeans, to music that I hadn’t heard since sixth grade, but for some reason, the DJ insists on reviving it there at 200 decibels and a bassline. I couldn’t wait.

One problem, though. My attire wasn’t exactly Fifth Avenue caliber. As a casual bar crawler that evening, I was dressed in shorts, flip-flops, and a shirt from a my theater group in college (not exactly lady-killing attire, either).”Oh, do not worry!” Vlatko responded dismissively. “You are American. You have money. You can get anything you want here.”

The conversation then switched to what on earth I was doing in Macedonia. They couldn’t even believe I would want to visit. But – even more incredulous, to them, was the idea of my wanting to visit Kosovo the next day. “You will be killed!” Vlatko said dramatically. “Yes,” added Ilyana. “Do not go there. Pretend you are British. They hate Americans there.” “Yes, please do not go there,” pleaded Vlatko again. Ilyana suggested a nearby lake as an alternative. Funny, I thought. Every time I mentioned the potential trip to Kosovo to someone, I always heard some doom-filled response. Either my car would be stolen, I would be killed, or I would be backed into an alley and robbed at gunpoint – perhaps, a little like Detroit. The Macedonians are no friends of the Kosovars  – the only people they seem to hate more are the Alabanians. “Well, if you come back alive, tomorrow,” Vlatko said, “we can have coffee.”

We talked more about the difference in school systems, economics, and politics of Macedonia and the United States. As I have said before, I always enjoy learning how the day-to-day life runs in a country. Vlatko and Ilyana seemed interested, as well. Their most pressing question, they said, came during closing time, as we were getting ready to leave for the discotheque: “How do you Americans all have such nice teeth?”

We soon left the cafe, including the server/waitress whose name I have forgotten (or failed to ever learn). Let us call her Diana. We made a short walk near the main park, the stadium, and finally approached the venue. I always get a cheeky little nostalgic laugh whenever I approach a European discotheque – it’s always the same, and always quite idiosyncratic of a trip to Europe, and just a bit kitschy. You hear it before you really see it – a muffled thump of bass and that prickly-electrostatic-sounding notes, slowly becoming clearer on approach. Then, you see the lights swimming on the backdrop, criss-crossing the hanging sign that’s always announcing the party’s name, in some slightly clunky English that someone must’ve thought sounded hip. It’s always, always, without fail, something like “Macedonia Euro Summer Party Place” or “Disco Night Fun Party 2009.”

We paid, entered, and joined the hordes. I was pleased to report – it was exactly, exactly, as I thought it would be: hordes of drunken, smoking Macedonians, looking to get down. Where they found the DJ, I also want to know. His musical selection lacked any sort of continuity, theme, lyrical, or musical connection for that matter. He spun records perfect for a Euro discotheque: first, a hit from today, then, something they would’ve played on MTV mid-90s, then, back to something a bit more modern (but, perhaps, like four or five years old – but, seemingly still a hit in Macedonia, judging my the screams of the crowd), then a Macedonian hit, and then, back to something from the 90s. I was impressed – Macedonians, who learn English in school, from a very early age, knew most of the lyrics – even some of the more advanced grammatical and rhetorical structures of some of the songs, such as “good gracious, ass is bodacious” and “I’m in to havin’ sex/I ain’t in to makin’ love.”  Furthermore, it seemed as if the DJ was mixing with one of the first Sony Discmen – the man did not beat match, sync, or link any of his songs, and just plowed one into another, like a car accident on a busy interstate. And, it was absolutely wonderful – that perfect, endearing, cheesy atmosphere, but filled with dancing Europeans, who, were absolutely, apologetically, and sincerely going to get down. No one can match the utter dedication and diligence the Europeans put into their discotheque visits. Without swallowing loads of some stimulant, I just have no idea how they could stay out until 9am. Vlatko thought it was no problem. “Sometimes, we leave the club at 9am, head to this park, and buy wine. Then, we sit, and we are drunk all day!” I think I would commit suicide.

I enjoyed myself heartily – dancing, chatting, and at points, screaming out lyrics, when no one else seemed to know them. Yes, I took the solo on House of Pain’s Jump Around. Though my dancing skills, are, uh, lacking/non existent, I still had one helluva time. I’m never quite sure as to what to do when one dances. At first, I try to move my arms and torso in a somewhat rhythmic fashion, but realize that my feet are not moving at all, and I must look as if I’m standing in rapidly setting concrete and trying to wave for help, and to compensate, I must try to move my feet. Unfortunately, my feet move in some sort of spastic shuffle, similar to, I imagine, what an elephant would like in one of those experiments where they inject large animals with PCP.

At 4am, realizing that I needed to be up early to head to the bus station to catch my bus to Kosovo, where I would probably be killed. I bid my farewells to Ilyana and Diana. Vlatko and I were heading in the same direction, and we began to walk from the park. As we walked past toward the stadium, Vlatko, himself an accomplished track runner, told a poignant tale of how because of a lack of funds, the track team had to train on circa-1960s equipment, and outside in the middle of winter, because of no money for indoor facilities. He interrupted his story to grab my arm with both hands. “Did you see her?” he asked, seemingly out of breath, in reference to a tall blond dressed in black walking in the opposite direction.

“I did,” I responded.

“Wowwwwww.” He looked dazed. “She is so beautiful. Her pussy – it would be like a flower!”

I told you Macedonian English teaching was excellent.

We walked through the park. “I just don’t think you understand how much I need sex,” Vlatko commiserated. “It has been over a month since I have had sex.” Poor guy – I could see his mind was so focused on that one thing – and, good thing, as he had told me earlier in the night, that RedTube.com was his favorite website.

At my block, we said goodbye, and made tentative plans for all of us to meet up the next day. A funny, funny guy. I went up to my room, and got ready for bed, not looking forward to the early wake up in just a few hours. I guess I had done a good job of adjusting to the time change.

Even more importantly, I wonder, if Vlatko put all the effort he puts into getting laid, and thinking about getting laid, into his political science studies, we’re finally going to have someone solve all of the world’s political problems. The trouble, is, though, Vlatko’s solution might be pornographic.

Some Notes From the Weekend’s Mileage Run

Posted November 2, 2009 by G.Ro
Categories: Mileage Runs, Trip Reports, United

This weekend, I jumped on one of the curazzzzy 145 dollar roundtrip fares from coast to coast, for some post-three-midterm-in-seven-days flying. Amazingly, I was also able to convince my old pal Brett, and my friend Ian, from my program, to join me on the craziness on a 145 dollar fare from New York to San Francisco. Brett, whom I have known since high school, always enjoys a trip back to the Bay Area, plus, we have many friends from UC Berkeley. I’m guessing Ian figured he should finally see what all the hype of the Bay Area is about, because I simply won’t shut about its merits and its complete and utter superiority to the crudtown known as New York City. Here are some notes and musings from the weekend.

-It was the first time I took advantage of United’s 24-hour refund policy, their apparent corporate trade for no longer being able to hold reservations on United.com. As all three travelers coordinated various itineraries, our trip went through a few incarnations. At first, we were booked out to the west coast on a 6am Friday flight from LaGuardia to San Francisco via Chicago. After booking, the next day, we discovered that United had opened up a number of low fare buckets for nonstops from JFK to San Francisco that left at a much more reasonable hour. The cancellation process was extremely easy, and I received a confirmation cancellation e-mail within minutes of the agent obliterating the reservation. I don’t understand, though, why United can’t alter their policy to allow refunds and changes to the reservations within the first 24 hours. When I called, I first inquired if I could simply change my outbound flight, and keep the return the same. The agent informed me that she could only cancel the reservation, and book a new one outright. I imagine this policy has nothing to do with United’s business principles (or lack thereof), but their wonderfully inept IT department simply can’t figure out how to write the code to allow changes within the first 24 hours without canceling the entire reservation.

-Yes, I flew with a bad cold, and yes, perhaps that was a bit irresponsible, I fully concede, without actually having to be at a certain destination. I contend that these flights were excessively necessary for my mental health, and for that, I chose to fly. I guarantee I felt worse than other passenger on that airplane after landing. Plus, at that point, I think I was in the non-contagious stage of a cold, simply where one’s head is packed with pressure and mucous, after the sore throat and aches subside.

-Brett was super impressed with p.s. (Premium Service) biz class, especially being seated in the famous row nine, the emergency exit row with approximately six miles of legroom. He even liked the p.s. biz omelet (there must be something wrong with him ;) )

-An interesting observation: the flight attendant taking breakfast orders arrived at my row (row five) last, and claimed that because of taking breakfast orders by status, only the pancake option was left. Now, I rate airline omelets slightly below drinking straight Drano, and thus, was pleased to have the pancakes. My rowmate, on the other hand, claimed he wasn’t supposed to eat sugar, and was very near apoplectic that there were no more omelets available. The flight attendants said they would take peak in first class to see if there existed any of their fancy-schmancy eggs (what does United call them? Bistro eggs?) left. Now, I only smirk a bit because I hazard a guess they were not actually taking orders based on status, and simply told us as such to shut us up, because Brett is but a Premier Associate – and received the omelet. Moreover, his seatmate received eggs from first class, as did one other passenger, leaving my poor seatmate to eat the fruit plate for breakfast. Most frequent flyers cap on the fruit plate – but, I must say, it didn’t look bad at all – except for the horrendous raisins in the museli. Lose those, and I’ll order it all the time.

-Our, uh, verbose purser on the way out kept qualifying the plane and its actions with superlatives and unnecessary descriptors: “Welcome on board this p.s. 757 – wow, this is a really nice airplane;” “After that really nice take off;” “Following that really smooth landing . . . ” and so forth.

-Brett’s in-seat-power wasn’t working. And, he didn’t ask for a Skykit. Rookie mistake ;) .

-Experienced my second simultaneous approach on the 28s into San Francisco. Our 757 was neck-and-neck with an Embraer 120, and we touched down on runways 28L and 28R, respectively, at roughly the same time. Quite a treat. The captain advised us all not to be alarmed with the other airplane in such close proximity.

-Channel 9 was on! I’ve never had a male pilot on an SFO – JFK or JFK – SFO run turn on Channel 9! Only female pilots SFO/JFK/SFO, and sometimes on LAX/JFK/LAX. I should really analyze this data for an award-winning study.

-I flew SFO – Boston on the return to visit a friend. I want to write about my connection with Boston in a longer piece, at some point, but any United SFO – Boston flight has special meaning for me – though, this flight was not so special.

-I knew that SFO – BOS is generally regarded as perhaps the most notoriously difficult domestic upgrade in the United system. I was, however, feeling somewhat optimistic, flying on a Saturday morning, and I had once cleared LAX – BOS as a Premier Executive. When I arrived at the gate, and looked at the upgrade monitor, there was one first class seat available, fifteen people on the upgrade list, and I was number five. My battle with United’s most difficult upgrade had ended quite quickly. I through out my departure management card, and prepared to take my seat in economy.

-As soon as I boarded, in a bad mood, still feeling ill, on two hours of sleep, and reeling from reliving some college memories with good friends the night before, I knew this was going to be your classic surly United crew – minus the indifference. No, one particular flight attendant was far from indifferent – instead, she badgered each passenger with the ferocity of a telemarketer, and the condescension of a preschool teacher. I boarded, frankly, not wanting to speak with anyone, and hoping just to be able to slip into slumber in my cruddy exit row seat. Instead, she immediately took issue with how I loaded my rollerboard into the exit row. Silently, I made the adjustment. Then, she demanded that I close the bin, so only my fellow passengers could use that very bin. Then, she stood at the door, alternating between making PA announcements, filled with stilted, fortressed, overly technical language about where to place each item, and barking orders at the boarding passengers directly. I’m fine with a few suggestions of where to place the smaller items – but, this FA implied that altering where one placed his or her items would be a violation of federal regulations, United regulations, and would result in your bag being checked, or punishment. Her callous, demeaning, martinet attitude soured the entire flight – and only reinforced the power hungry stereotype of some United FAs as she badgered each passenger as they boarded. She then approached those of us in the exit row and dropped some long speech about exit-row requirements. Though we said we understood the rules and regulations, she told us to pull out the safety card, and review it. It wasn’t a suggestion – it was, verbatim, “Do that at this time.” Another flight attendant who hates her job, hates passengers, and projects her disdain of the traveling public onto the paying customers. Here’s a suggestion: find a different job, and don’t take your own mental anguish of all of your lost years in a metal tube out on the people that pay you salary.

-I later saw this same FA shoveling ice into cups with her bare hands. I admit I wanted to e-mail United and report her.

-Are there no good domestic economy seats on a 757? The first exit row is horrendous, and the second, while possessing better legroom, has those terrible wall-mounted armrests on the overwing emergency exit doors that sitting an experience fit for a contortionist. I’ve sat all over that airplane, and still have never found an ideal seat.

-Oh, and the upgrade didn’t look worth it, anyway. I took a glance at the food being served – the greasy turkey sandwich, or a steak sandwich with pre-packaged ranch dressing (yeccch), served with a side of soup that looked as if it came out of a pond. It  was the first meal I had seen with United’s attempt at a gussied-up amuse-bouche/side of fruit, and the red grapes had no color, and were practically clear.

-And, finally, the trip report continues tomorrow. How do I know for sure? Because I’ve actually written about half of the next segment (a long one). It’ll definitely be up tomorrow.

 

 

Crossing the Country With Haste

Posted October 31, 2009 by G.Ro
Categories: Mileage Runs, United

Wow – a crazy weekend of impromptu mileage running, crossing the country twice, and mayhem in Berkeley with the old college pals. Goodness gracious – I’m still sick with a bad cold and recovering from three midterms in seven days. Much, much, needed.

A rundown and commentary are coming tomorrow! For now, I need to pass the hell out. Happy Halloween!

Virgin America, United, American – Generous Sale for Halloween Mileage Runs or Coast Gallivanting (Treats not Tricks)

Posted October 28, 2009 by G.Ro
Categories: American Airlines, Offers/Promos, United, Virgin America

Ever-cool Virgin America launched their “Treats not Trick” sale yesterday, offering frighteningly low fares between Washington or Boston, or New York, and San Francisco and Los Angeles. Fort Lauderdale has been added to the mix, as well. I thought nothing of the sale, being discussed here, on FlyerTalk, until United and American did the classic fare match dance, and lowered their fares on these routes, as well.

As a study break, I poked around and was happy to report there are still many fares and routes available, especially on United. For a transcon, you’re looking at about 150, all in, for flights between JFK, SFO, or LAX, with Boston and Washington, Dulles working as well! The deal only appears valid on October 30, 31, and November 1, and allows one to get creative with routings. For flights out west, there exist a myriad of options, including leaving from both La Guardia and JFK, and returning the same day, the next day, or redeyeing back. One can even depart from JFK and return to Dulles or Boston. Look around for the best options, but hurry. Availability may be dwindling. According to the FlyerTalk thread, there are still some same-day transcon turns on American available. Try playing with the “Search Alternate Cities” feature on United.com, the multicity booking feature, and trying a number of days. You must book, at least for Virgin America, by midnight, October 29th, 2009.

A wonderful option for a quick trip, or end o’ the year mileage run (remember – it is the second double elite qualifying [DEQM] promo of the year).

I may just have to grab one at some point . . . there’s nothing like heading to Boston on Saturday from New York, via San Francisco ;-)

Click here for the Virgin America sale information, and for terms and conditions.

Holds on United . . . Hmmmm . . .

Posted October 27, 2009 by G.Ro
Categories: United

I just called United, trying to place an itinerary on hold, because, for the last, oh, six months, one can no longer place an itinerary on hold using United’s website.

But -  the surly agent with whom I spoke, who seemed better suited for a barmaid-type character in a Shakespeare play, told me that I cannot place holds, period, over the phone, and, it’s a new policy, “as of two weeks ago.” I thanked her for her time, and executed rule numero uno: Always, always, always call back. Some United agents are so inconsistently trained, apprised of changes, and are sadly, wont to make up rules and corporate policies. There are, of course, many wonderful United phone agents, who will work diligently on whatever you need, and spend time crafting your crazy mileage itinerary, say, to Iraq, with humor and grace, but some, just do not know the rules.

I called back, reached an international call center for some reason, and the guy had to ask his supervisor whether he could place an itinerary on hold, but ultimately, he was able to lock down my desired flights for 24 hours.

And, all of this ballyhoo after placing an itinerary on hold for three days a few weeks ago, simply by calling once, and asking.

(BTW – cripppppes, are flights full for this weekend! I’m currently booked in 24F on a 777, O’Hare – SFO). Goodness gracious.